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Privacy Policy

Last Updated: 28 March 2025

Welcome to DAE Pumps! We value your privacy and want you to know what information we collect, how we use it, and your choices.

  1. What Information We Collect
    • Personal Details:
      When you register, order, or use our live chat, we may ask for your name, email address, phone number, or other details to help enhance your experience.
    • Usage Data:
      We use cookies and similar tracking tools to collect information such as pages visited, time on site, and browsing patterns. This data helps us improve our website and deliver relevant content and advertisements.
    • Technical Data:
      We may collect data like your IP address, browser type, and device information to ensure our website runs smoothly.
  2. When We Collect Information
    • When you fill out a form on our site.
    • When you register or place an order.
    • When you use our live chat or interact with other site features.
  3. How We Use Your Information
    • To Enhance Service:
      We use your information to respond to customer service requests, process transactions quickly, and follow up on inquiries.
    • Marketing & Communication:
      With your consent, we may send you periodic emails about your order or updates on our products and services. You can unsubscribe at any time.
    • Targeted Advertising:
      We use your data to provide you with advertisements we believe might interest you. For details on how targeted advertising works, visit the Network Advertising Initiative’s educational page. You can opt out via:
      Facebook Ads Settings
      Google Ads Settings
      Bing Ads Preferences
      AdRoll Opt-Out
    • Do Not Track:
      We do not change our data collection practices based on Do Not Track signals.
  4. How We Protect Your Information
    • We perform regular malware scans and follow industry practices to protect your data.
    • We do not ask for or store credit card information directly (thus we don’t use SSL for this purpose).
    • We do not use vulnerability scanning or scan to PCI standards since we don’t collect credit card data.
  5. Cookies
    • What Are Cookies?
      Cookies are small files placed on your device that help us track your usage and improve your experience.
    • How We Use Cookies:
      We use cookies for:
      • Essential site functions.
      • Tracking usage for remarketing.
      • Helping us provide personalized content.
    • Your Options:
      You can set your browser to warn you when cookies are sent or disable them entirely. Note that turning cookies off may affect site performance.
    • For more on cookies, visit AllAboutCookies.org.
  6. Third-Party Disclosure & Links
    • No Sale or Trade:
      We do not sell, trade, or transfer your PII to outside parties.
    • Third-Party Links:
      Our site does not feature third-party products or services. When we use third-party advertising (e.g., Google AdSense), those vendors may use cookies as described above.
  7. Compliance with Laws
    • California Online Privacy Protection Act (CalOPPA):
      We provide a visible link to this privacy policy on our home page (or the first significant page you visit). You can browse our site anonymously, and you’ll be notified of any changes to our policy on this page.
    • COPPA (Children’s Online Privacy Protection Act):
      We do not market to children under the age of 13.
    • Fair Information Practices:
      We follow core principles that require us to notify you if a data breach occurs (we’ll email you within 7 business days) and give you the right to take legal action if we fail to protect your data.
    • CAN-SPAM Act:
      We collect your email to respond to inquiries and send updates. We:
      • Do not use false or misleading subjects.
      • Clearly mark emails as advertisements when applicable.
      • Include our physical address in emails.
      • Honor opt-out requests promptly.

      To unsubscribe from future emails, follow the link at the bottom of our messages.

    • Your Rights
      You have the right to:
      • Access: Request a copy of your data.
      • Correct: Fix errors in your information.
      • Delete: Ask for your data to be removed (subject to legal limits).
      • Opt-Out: Stop receiving marketing communications.
      • Data Portability: Request your data in a readable format.

      To exercise these rights, please contact us.

    • Contact Us
      If you have any questions or wish to exercise your rights, please reach out to us: